html {
    margin: 0;
    padding: 0;
}

body {
    margin: 0;
    font-size: 16px;
    line-height: 1.231;
    padding: 0;
    min-width: 380px;
    font-family: "Roboto", Arial, Helvetica, sans-serif;
}

body,
input,
select,
textarea {
    color: #000;
}

b,
strong {
    font-weight: bold;
}

blockquote {
    margin: 1em 40px;
}

hr {
    display: block;
    height: 1px;
    border: 0;
    border-top: 1px solid #ccc;
    margin: 1em 0;
    padding: 0;
}

small {
    font-size: 85%;
}

ul,
ol {
    margin: 1em 0;
    padding: 0 0 0 30px;
}

img {
    border: 0;
    vertical-align: middle;
}

form {
    margin: 0;
}

fieldset {
    border: 0;
    margin: 0;
    padding: 0;
}

label {
    cursor: pointer;
}

input,
select,
textarea {
    font-size: 100%;
    margin: 0;
    vertical-align: baseline;
    *vertical-align: middle;
}

input {
    line-height: normal;
    *overflow: visible;
}

table input {
    *overflow: auto;
}

input[type="button"],
input[type="reset"],
input[type="submit"] {
    cursor: pointer;
    -webkit-appearance: button;
}

input[type="checkbox"],
input[type="radio"] {
    box-sizing: border-box;
}

textarea {
    overflow: auto;
    vertical-align: top;
    resize: vertical;
}

table {
    border-collapse: collapse;
    border-spacing: 0;
}

th,
td {
    vertical-align: top;
}

th {
    text-align: left;
    font-weight: normal;
}

h1,
h2,
h3,
h4,
h5,
h6,
form,
fieldset {
    margin: 0;
    padding: 0;
}


/* Typography */

a,
.link {
    color: #0072bc;
    text-decoration: none;
    display: inline;
    margin-bottom: 1px;
}

a:hover,
.link:hover {
    border-bottom: 1px dotted #0072bc;
    margin-bottom: 0;
    cursor: pointer;
}

h1 {
    color: #00AEEF;
    font-weight: normal;
    font-size: 20px;
}

h3 {
    font-size: 16px;
}

h2,
.subject {
    font-size: 16px;
    color: black;
}


/* Helpers */

.centered {
    text-align: center;
}

.clear {
    clear: both;
    /*! height: 1px; */
    visibility: none;
}

.hidden {
    display: none;
}

.faded {
    color: #666;
}


/* Pagination */

#pagination {
    border: 0;
    margin: 0 0 40px 0;
    padding: 0;
}

#pagination li {
    border: 0;
    margin: 0;
    padding: 0;
    font-size: 11px;
    list-style: none;
    display: inline;
}

#pagination li a {
    margin-right: 2px;
    display: block;
    float: left;
    padding: 3px 6px;
    text-decoration: none;
}

#pagination li a:hover {
    color: #ff0084;
}

#pagination .previousOff,
#pagination .nextOff {
    color: #666;
    display: block;
    float: left;
    font-weight: bold;
    padding: 3px 4px;
}

#pagination .next a,
#pagination .previous a {
    font-weight: bold;
}

#pagination .active {
    color: #000;
    font-weight: bold;
    margin-right: 2px;
    display: block;
    float: left;
    padding: 3px 6px;
    text-decoration: none;
}


/* Alerts & Notices */

#msg_notice {
    margin: 0;
    padding: 5px 10px 5px 36px;
    height: 16px;
    line-height: 16px;
    margin-bottom: 10px;
    border: 1px solid #0a0;
    background: url('../images/icons/ok.png') 10px 50% no-repeat #e0ffe0;
}

#msg_warning,
.warning-banner {
    margin: 0;
    padding: 5px 10px 5px 36px;
    height: 16px;
    line-height: 16px;
    margin-bottom: 10px;
    border: 1px solid #f26522;
    background: url('../images/icons/alert.png') 10px 50% no-repeat #ffffdd;
}

#msg_error {
    margin: 0;
    padding: 5px 10px 5px 36px;
    height: 16px;
    line-height: 16px;
    margin-bottom: 10px;
    border: 1px solid #a00;
    background: url('../images/icons/error.png') 10px 50% no-repeat #fff0f0;
}

#msg_info {
    margin: 0;
    padding: 5px;
    margin-bottom: 10px;
    color: #3a87ad;
    border: 1px solid #bce8f1;
    background-color: #d9edf7;
}

.warning {
    background: #ffc;
    font-style: italic;
}

.warning strong {
    text-transform: uppercase;
    color: #a00;
    font-style: normal;
}

.error {
    color: #f00;
}

.error input {
    border: 1px solid #f00;
}

.button,
.button:visited {
    background: #222;
    border: none;
    display: inline-block;
    font-size: 16px;
    padding: 4px 16px 4px 16px;
    max-width: 220px;
    text-align: center;
    color: #fff;
    text-decoration: none;
    border-radius: 5px;
    -moz-border-radius: 5px;
    -webkit-border-radius: 5px;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
    -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
    -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
    text-shadow: 0 -1px 1px rgba(0, 0, 0, 0.25);
    border-bottom: 1px solid rgba(0, 0, 0, 0.25);
    position: relative;
    cursor: pointer;
}

.button:hover {
    background-color: #111;
    color: #fff;
}

.button:active {
    top: 1px;
    box-shadow: none;
    -moz-box-shadow: none;
    -webkit-box-shadow: none;
}

.button,
.button:visited,
.green.button,
.green.button:visited {
    background-color: #91bd09;
}

.green.button:hover {
    background-color: #749a02;
}

.blue.button,
.blue.button:visited {
    background-color: #00AEEF;
}

.blue.button:hover {
    background-color: #0299d2;
}

#container {
    position: relative;
}

#header {
    position: relative;
    overflow: auto;
    /* background: rgb(255, 254, 254); */
    background: rgb(69, 72, 82);
    height: 6rem;
    /* background: linear-gradient(143deg, rgba(255, 254, 254, 1) 0%, rgba(224, 224, 224, 1) 100%); */
}

#logo {
    display: block;
    height: 6rem;
    max-width: 100%;
}

#header #logo img {
    height: 100%;
    width: auto;
    max-width: 100%;
    vertical-align: middle;
}

.valign-helper {
    display: none;
}

#header .pull-right {
    padding: 1rem 1rem 0 0;
}

#header p {
    padding: 0;
    margin: 0;
}


/* Navigation under header */

#nav {
    position: relative;
    background-color: #111;
    margin: 0
}

#nav li {
    margin: 0;
    padding: 0;
    list-style: none;
    display: inline-block;
}

#nav li a {
    display: block;
    line-height: 2.5rem;
    text-align: center;
    padding: 0 0.5rem;
    color: #F3F3F3;
}

#nav li a:hover {
    text-decoration: underline;
}

#nav li a.active {
    color: #FFF;
    background-color: #444;
    text-decoration: none;
    pointer-events: none;
}



/* Main content */

#content {
    position: relative;
    background-color: #FFF;
    padding: 1rem;
    min-height: 350px;
}


/* Footer */

#footer {
    position: relative;
    background-color: #111;
    text-align: center;
    font-size: 0.8rem;
    color: #F4F4F4;
}

#footer a {
    color: #333;
}

#footer p {
    padding: 1rem;
    margin: 0;
}

#footer #poweredBy {
    display: block;
    width: 126px;
    height: 23px;
    outline: none;
    margin: 0 auto;
    padding: 0 0 1rem 0;
    text-indent: -999rem;
    background-color: #FFF;
    background: url('../images/poweredby.png') top left no-repeat;
    background-size: auto 20px;
}

#landing_page #new_ticket {
    margin-top: 40px;
    background: url('../images/new_ticket_icon.png') top left no-repeat;
}

#landing_page #new_ticket,
#landing_page #check_status {
    width: 295px;
    padding-left: 75px;
}

#landing_page #check_status {
    margin-top: 40px;
    background: url('../images/check_status_icon.png') top left no-repeat;
}

#landing_page h1,
#landing_page h2,
#landing_page h3 {
    margin-bottom: 10px;
}


/* Landing page FAQ not yet implemented. */

#faq {
    clear: both;
    margin: 0;
    padding: 5px;
}

#faq ol {
    font-size: 15px;
    margin-left: 0;
    padding-left: 0;
    border-top: 1px solid #ddd;
}

#faq ol li {
    list-style: none;
    margin: 0;
    padding: 0;
    color: #999;
}

#faq ol li a {
    display: block;
    padding: 5px 0;
    height: auto !important;
    overflow: hidden;
    margin: 0;
    border-bottom: 1px solid #ddd;
    line-height: 16px;
    padding-left: 24px;
    background: url('../images/icons/page.png') 0 50% no-repeat;
}

#faq ol li a:hover {
    background-color: #e9f5ff;
}

#faq .article-meta {
    padding: 5px;
    background: #fafafa;
}

#kb {
    margin: 2px 0;
    padding: 5px;
    overflow: hidden;
}

#kb>li {
    padding: 10px;
    height: auto !important;
    overflow: hidden;
    margin: 0;
    background: url(../images/kb_category_bg.png) bottom left repeat-x;
    border-bottom: 1px solid #ddd;
    display: block;
}

#kb>li h4 span {
    color: #666;
}

#kb>li h4 a {
    font-size: 14px;
}

#kb>li>i {
    display: block;
    width: 32px;
    height: 32px;
    float: left;
    margin-right: 6px;
    background: url(../images/kb_large_folder.png) top left no-repeat;
}

.featured-category {
    margin-top: 10px;
    width: 49.7%;
    display: inline-block;
    box-sizing: border-box;
    vertical-align: top;
}

.category-name {
    display: inline-block;
    font-weight: 400;
    font-size: 120%;
}

.featured-category i {
    color: rgba(0, 174, 239, 0.8);
    text-shadow: 1px 1px 1px rgba(0, 0, 0, 0.1);
    display: inline-block;
    vertical-align: middle;
}

.article-headline {
    margin-left: 34px;
}

.rtl .article-headline {
    margin-left: 0;
    margin-right: 34px;
}

.article-teaser {
    font-size: 90%;
    line-height: 1.5em;
    height: 3em;
    overflow: hidden;
}

.article-title {
    font-weight: 500;
}

.faq-content .article-title {
    font-size: 17pt;
    margin-top: 15px;
}

#kb-search {
    padding: 10px 0;
    overflow: hidden;
}

#kb-search div {
    clear: both;
    overflow: hidden;
    padding-top: 5px;
}

#kb-search #query {
    margin: 0;
    display: inline-block;
    float: left;
    width: 200px;
    margin-right: 5px;
}

#kb-search #cid {
    margin: 0;
    display: inline-block;
    float: left;
    width: 200px;
    margin-right: 5px;
    position: relative;
    top: 2px;
}

#kb-search #topic-id {
    margin: 0;
    display: inline-block;
    float: left;
    width: 410px;
}

#kb-search #searchSubmit {
    margin: 0;
    display: inline-block;
    float: left;
    position: relative;
    top: 2px;
}

#kb-search #breadcrumbs {
    color: #333;
    margin-bottom: 15px;
}

#kb-search #breadcrumbs #breadcrumbs a {
    color: #555;
}

#ticketForm div.clear,
#clientLogin div.clear {
    clear: both;
    padding: 3px 0;
    overflow: hidden;
}

#ticketForm div label,
#clientLogin div label {
    display: block;
}

label.required,
span.required {
    font-weight: bold;
}

#ticketForm div label.required,
#clientLogin div label.required {
    text-align: left;
}

#ticketForm div input,
#clientLogin div input,
#ticketForm div textarea,
#clientLogin div textarea {
    width: 100% !important;
    border: 1px solid #aaa;
    background: #fff;
    display: block;
}

#ticketForm div input[type=file],
#clientLogin div input[type=file] {
    border: 0;
}

#ticketForm div select,
#clientLogin div select {
    display: block;
    float: left;
}

#ticketForm div div.captchaRow,
#clientLogin div div.captchaRow {
    line-height: 31px;
}

#ticketForm div div.captchaRow input,
#clientLogin div div.captchaRow input {
    position: relative;
    top: 6px;
}

#ticketForm>table {
    width: 100%;
}

@media(max-width: 600px) {
    #ticketForm>table tbody:first-child {
        display: none;
    }
}

#ticketForm input[type="text"] {
    width: calc(100% - 14px);
}

#ticketForm>table td {
    width: 160px;
}

#ticketForm>table td+td {
    width: auto;
}

#ticketForm td textarea,
#clientLogin td textarea,
#ticketForm div textarea,
#clientLogin div textarea {
    width: 600px;
}

#ticketForm td em,
#clientLogin td em,
#ticketForm div em,
#clientLogin div em {
    color: #777;
}

#ticketForm td .captcha,
#clientLogin td .captcha,
#ticketForm div .captcha,
#clientLogin div .captcha {
    width: 88px;
    height: 31px;
    background: #000;
    display: block;
    float: left;
    margin-right: 20px;
}

#ticketForm td label.inline,
#clientLogin td label.inline,
#ticketForm div label.inline,
#clientLogin div label.inline {
    width: auto;
    padding: 0 10px;
}

#ticketForm div.error input,
#clientLogin div.error input {
    border: 1px solid #a00;
}

#ticketForm div.error label,
#clientLogin div.error label {
    color: #a00;
}

#ticketTable th {
    padding-left: 3px;
    font-weight: normal;
    text-align: left;
}

#ticketTable th.required,
#ticketTable td.required {
    font-weight: bold;
    text-align: left;
}

#clientLogin {
    display: block;
    margin-top: 1rem;
    padding: 1rem;
    border: 1px solid #ccc;
    border-radius: 5px;
    box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.3);
    background: #f6f6f6;
}

@media (min-width:540px) {
    #clientLogin {
        background: url('../images/lock.png?1319655200') 95% 50% no-repeat #f6f6f6;
    }
}

#clientLogin .instructions {
    display: table-cell;
    padding-left: 2em;
    padding-right: 90px;
}

.rtl #clientLogin .instructions {
    padding-left: 0;
    padding-right: 0;
    padding-right: 2em;
    padding-left: 90px;
}

#clientLogin p {
    clear: both;
}

#clientLogin strong {
    font-size: 11px;
    color: #d00;
    display: block;
}

#clientLogin #email,
#clientLogin #ticketno {
    margin-right: 0;
}

#clientLogin input[type=text],
#clientLogin input[type=password] {
    padding: 5px;
    border-radius: 4px;
    margin-bottom: 15px;
}

#clientLogin input[type=submit] {
    padding: 3px 10px;
    border-radius: 4px;
}

#reply {
    margin-top: 5px;
    padding: 10px;
    background: #f9f9f9;
    border: 1px solid #ccc;
}

#reply h2 {
    margin-bottom: 10px;
    padding-bottom: 5px;
    border-bottom: 2px dotted rgba(0, 0, 0, 0.1);
}

#reply>table {
    width: auto;
}

#reply table td {
    vertical-align: top;
}

#reply textarea {
    width: 628px !important;
}

#reply input[type=text],
#reply #response_options textarea {
    border: 1px solid #aaa;
    background: #fff;
}


/* Ticket icons */

.Icon {
    width: auto;
    padding-left: 20px;
    background-position: top left;
    background-repeat: no-repeat;
    color: #006699;
    text-decoration: none;
}

.Icon.Ticket {
    background-image: url('../images/icons/ticket.gif');
}

.Icon.webTicket {
    background-image: url('../images/icons/ticket_source_web.gif');
}

.Icon.emailTicket {
    background-image: url('../images/icons/ticket_source_email.gif');
}

.Icon.phoneTicket {
    background-image: url('../images/icons/ticket_source_phone.gif');
}

.Icon.otherTicket,
.Icon.apiTicket {
    background-image: url('../images/icons/ticket_source_other.gif');
}

.Icon.attachment {
    background-image: url('../images/icons/attachment.gif');
}

.Icon.file {
    background-image: url('../images/icons/attachment.gif');
}

.Icon.refresh {
    background-image: url('../images/icons/refresh.gif');
}

.Icon.thread {
    font-weight: bold;
    font-size: 1em;
    background-image: url('../images/icons/thread.gif?1319556657');
}

#ticketSearchForm {
    overflow-y: auto;
    overflow-x: hidden;
}

#ticketSearchForm input[name="keywords"] {
    max-width: 80%;
}

@media (max-width:980px) {
    #ticketSearchForm .pull-right {
        display: block;
        float: none;
        margin-top: 1rem;
    }
}

#ticketTable {
    border: 1px solid #aaa;
    border-left: none;
    border-bottom: none;
    width: 100%;
    box-sizing: border-box;
    margin-bottom: 1rem;
}

#ticketTable caption {
    padding: 1rem;
    text-align: left;
    color: #fff;
    background: #111;
    border: none;
    border-bottom: none;
}

#ticketTable th {
    line-height: 3rem;
    background: #F6F6F6;
    font-size: 75%;
    border: 1px solid #aaa;
    border-right: none;
    border-top: none;
    padding: 0 1rem;
}

#ticketTable th a {
    color: #000;
}

#ticketTable td {
    padding: 0.6rem;
    border: 1px solid #aaa;
    border-right: none;
    border-top: none;
}

@media (max-width:500px) {

    /* Hide the date column */
    #ticketTable th:nth-child(2),
    #ticketTable td:nth-child(2) {
        display: none;
    }
}

@media (max-width:600px) {

    /* Hide the ticket ID column */
    #ticketTable th:first-child,
    #ticketTable td:first-child {
        display: none;
    }
}

@media (max-width:780px) {

    /* Hide the department column */
    #ticketTable th:last-child,
    #ticketTable td:last-child {
        display: none;
    }
}

#ticketTable tr.alt td {
    background: #f9f9f9;
}

i.refresh {
    color: #0a0;
    font-size: 80%;
    vertical-align: middle;
}

.states small {
    font-size: 70%;
}

.active.state {
    font-weight: bold;
}

.search.well {
    padding: 1rem;
    background: rgb(240, 240, 240);
    margin-bottom: 1rem;
    border-radius: 0.3rem;
}

.infoTable {
    background: #F4FAFF;
}

.infoTable th {
    text-align: left;
    padding: 3px 8px;
}

.action-button {
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    border-radius: 3px;
    -webkit-background-clip: padding-box;
    -moz-background-clip: padding;
    background-clip: padding-box;
    color: #777 !important;
    display: inline-block;
    border: 1px solid #aaa;
    cursor: pointer;
    font-size: 11px;
    overflow: hidden;
    background-color: #dddddd;
    background-image: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #efefef), color-stop(100% #dddddd));
    background-image: -webkit-linear-gradient(top, #efefef 0%, #dddddd 100%);
    background-image: -moz-linear-gradient(top, #efefef 0%, #dddddd 100%);
    background-image: -ms-linear-gradient(top, #efefef 0%, #dddddd 100%);
    background-image: -o-linear-gradient(top, #efefef 0%, #dddddd 100%);
    background-image: linear-gradient(top, #efefef 0%, #dddddd 100%);
    padding: 0 5px;
    text-decoration: none;
    line-height: 18px;
    margin-left: 5px;
}

.action-button span,
.action-button a {
    color: #777 !important;
    display: inline-block;
    float: left;
}

.action-button a {
    color: #777;
    text-decoration: none;
}

table.padded {
    width: 100%;
}

table.padded tr>td,
table.padded tr>th {
    height: 20px;
    padding-bottom: 5px;
}

@media(max-width:700px) {
    table.padded input {
        width: calc(100% - 14px);
    }
}

.external-auth+.external-auth {
    margin-top: 4px;
}

a.external-sign-in {
    text-decoration: none;
}

.external-auth-box {
    background: url(/images/LinkedIn_Sign-in_image.png) no-repeat center;
    min-height: 50px;
    width: 300px;
    vertical-align: middle;
    border-radius: 4px;
    border: 1px solid #777;
}

.external-auth-icon {
    display: inline-block;
    color: #333;
    width: 30px;
    padding: 5px 10px;
    border-right: 1px solid #ddd;
}

.external-auth-name {
    color: #333;
    width: 100px;
    padding: 5px 10px;
    line-height: 30px;
    font-size: 11pt;
}

img.sign-in-image {
    border: none;
    max-height: 40px;
    max-width: 200px;
    width: auto;
    height: auto;
}

.login-box {
    display: block;
    padding: 1rem;
    width: 100%;
    box-sizing: border-box;
}

.login-box+div {
    display: none !important;
    ;
}

.flush-right {
    text-align: right;
}

.flush-left {
    text-align: left;
    padding-top: 1.5rem;
    padding-bottom: 1.5rem;
    font-size: 1.5rem;
}

.sidebar {
    display: block;
    float: none !important;
    text-align: center;
}

.sidebar .front-page-button {
    display: inline-block;
}

@media (min-width: 650px) {
    .sidebar {
        display: block;
        float: right !important;
        text-align: center;
    }

    .sidebar .front-page-button {
        display: block;
    }
}

.sidebar .content {
    padding: 10px;
    border: 1px solid #C8DDFA;
    background: #F7FBFE;
}

.sidebar .content:empty {
    display: none;
}

.sidebar section .header {
    font-weight: bold;
    margin-bottom: 0.3em;
}

.sidebar section+section {
    margin-top: 15px;
}

.search-form {
    padding-top: 12px;
}

.searchbar .search,
.search-form .search {
    display: inline-block;
    width: 400px;
    border-radius: 5px;
    border: 1px solid #ccc;
    padding: 5px 10px;
    box-shadow: inset 0 1px 1px rgba(0, 0, 0, .075);
}

.searchbar .search {
    width: 100%;
    box-sizing: border-box;
    margin-bottom: 10px;
}

.bleed {
    margin: 0 !important;
    padding: 0 !important;
}

.row {}

.span4 {
    display: inline-block;
    width: 29.5%;
    margin: 0 1%;
    vertical-align: top;
}

.span8 {
    display: inline-block;
    width: 66.0%;
    margin: 0 1%;
    vertical-align: top;
}

.truncate {
    display: inline-block;
    width: auto;
    max-width: 100%;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    vertical-align: bottom;
}

.image-hover a.action-button:hover,
.image-hover a.action-button {
    color: initial !important;
    text-decoration: none;
}

table.custom-data {
    margin-top: 10px;
}

table.custom-data th {
    width: 25%;
}

table.custom-data th {
    background-color: #F4FAFF;
    padding: 3px 8px;
}

table .headline,
table.custom-data .headline {
    border-bottom: 2px solid #ddd;
    border-bottom: 2px solid rgba(0, 0, 0, 0.15);
    font-weight: bold;
    background-color: white;
}

#ticketInfo {
    width: 100%;
}

#ticketInfo h1 {
    padding-bottom: 10px;
    margin-bottom: 5px;
    border-bottom: 2px dotted rgba(0, 0, 0, 0.15);
}

#ticketInfo h1 small {
    font-weight: normal;
}

@media (max-width:750px) {
    #ticketInfo>tbody>tr>td:nth-child(2) {
        display: none;
    }
}

.thread-entry {
    margin-bottom: 15px;
}

.thread-entry.avatar {
    margin-left: 60px;
}

.thread-entry.response.avatar {
    margin-right: 60px;
    margin-left: 0;
}

.thread-entry>.avatar {
    margin-left: -60px;
    display: inline-block;
    width: 48px;
    height: auto;
    border-radius: 5px;
}

.thread-entry.response>.avatar {
    margin-left: initial;
    margin-right: -60px;
}

img.avatar {
    border-radius: inherit;
}

.avatar>img.avatar {
    width: 100%;
    height: auto;
}

.thread-entry .header {
    padding: 8px 0.9em;
    border: 1px solid #ccc;
    border-color: rgba(0, 0, 0, 0.2);
    border-radius: 5px 5px 0 0;
}

.thread-entry.avatar .header:before {
    position: absolute;
    top: 7px;
    right: -8px;
    content: '';
    border-top: 8px solid transparent;
    border-bottom: 8px solid transparent;
    border-left: 8px solid #b0b0b0;
    display: inline-block;
}

.thread-entry.avatar .header:after {
    position: absolute;
    top: 7px;
    right: -8px;
    content: '';
    border-top: 7px solid transparent;
    border-bottom: 7px solid transparent;
    display: inline-block;
    margin-top: 1px;
}

.thread-entry.avatar .header {
    position: relative;
}

.thread-entry.response .header {
    background: #dddddd;
}

.thread-entry.avatar.response .header:after {
    border-left: 7px solid #dddddd;
    margin-right: 1px;
}

.thread-entry.message .header {
    background: #C3D9FF;
}

.thread-entry.avatar.message .header:before {
    top: 7px;
    left: -8px;
    right: initial;
    border-left: none;
    border-right: 8px solid #CCC;
}

.thread-entry.avatar.message .header:before {
    border-right-color: #9cadcc;
}

.thread-entry.avatar.message .header:after {
    top: 7px;
    left: -8px;
    right: initial;
    border-left: none;
    border-right: 7px solid #c3d9ff;
    margin-left: 1px;
}

.thread-entry .header .title {
    max-width: 500px;
    vertical-align: bottom;
    display: inline-block;
    margin-left: 15px;
}

.thread-entry .thread-body {
    border: 1px solid #ddd;
    border-top: none;
    border-bottom: 2px solid #aaa;
    border-radius: 0 0 5px 5px;
}

.thread-body .attachments {
    background-color: #f4faff;
    margin: 0 -0.9em;
    position: relative;
    top: 0.9em;
    padding: 0.3em 0.9em;
    border-top: 1px dotted #ccc;
    border-top-color: rgba(0, 0, 0, 0.2);
    border-radius: 0 0 6px 6px;
}

.thread-body .attachments .filesize {
    margin-left: 0.5em;
}

.thread-body .attachments a,
.thread-body .attachments a:hover {
    text-decoration: none;
}

.thread-body .attachment-info {
    margin-right: 10px;
    display: inline-block;
    width: 48%;
}

.thread-body .attachment-info .filename {
    max-width: 80%;
    max-width: calc(100% - 70px);
}

.label {
    font-size: 11px;
    padding: 1px 4px;
    -webkit-border-radius: 3px;
    -moz-border-radius: 3px;
    border-radius: 3px;
    font-weight: bold;
    line-height: 14px;
    color: #ffffff;
    vertical-align: baseline;
    white-space: nowrap;
    text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);
    background-color: #999999;
}

.label-bare {
    background-color: transparent;
    background-color: rgba(0, 0, 0, 0);
    border: 1px solid #999999;
    color: #999999;
    text-shadow: none;
}

.thread-event {
    padding: 0px 2px 15px;
    margin-left: 60px;
}

.type-icon {
    border-radius: 8px;
    background-color: #f4f4f4;
    padding: 4px 6px;
    margin-right: 5px;
    text-align: center;
    display: inline-block;
    font-size: 1.1em;
    border: 1px solid #eee;
    vertical-align: top;
}

.type-icon.dark {
    border-color: #666;
    background-color: #949494;
}

.thread-event img.avatar {
    vertical-align: middle;
    border-radius: 3px;
    width: auto;
    max-height: 24px;
    margin: -3px 3px 0;
}

.thread-event .description {
    margin-left: -30px;
    padding-top: 6px;
    padding-left: 30px;
    display: inline-block;
    width: 642px;
    width: calc(100% - 95px);
    line-height: 1.4em;
}

.thread-event .type-icon {
    position: relative;
}

.thread-event .type-icon::after {
    content: "";
    border: 16px solid white;
    position: absolute;
    top: -3px;
    bottom: 0;
    left: -3px;
    right: 0;
    z-index: -1;
}

.thread-entry::after {
    content: "";
    border-bottom: 2px solid white;
    display: block;
}

.thread-entry::before {
    content: "";
    display: block;
    border-top: 2px solid white;
}

#ticketThread::before {
    border-left: 2px dotted #ddd;
    border-bottom-color: rgba(0, 0, 0, 0.1);
    position: absolute;
    margin-left: 74px;
    z-index: -1;
    content: "";
    top: 0;
    bottom: 0;
    right: 0;
    left: 0;
}

#ticketThread {
    z-index: 0;
    position: relative;
    border-bottom: 2px solid #ddd;
    border-bottom-color: rgba(0, 0, 0, 0.1);
}

.freetext-files {
    padding: 10px;
    margin-top: 10px;
    border: 1px dotted #ddd;
    border-radius: 4px;
    background-color: #f5f5f5;
}

.freetext-files .file {
    margin-right: 10px;
    display: inline-block;
    width: 48%;
    padding-top: 0.2em;
}

.freetext-files .title {
    font-weight: bold;
    margin-bottom: 0.3em;
    font-size: 1.1em;
}